LAZERTHRUST Ltd (trading as Vertical Solar) Privacy Policy

 

Our contact details:

Name: LAZERTHRUST Ltd (trading as Vertical Solar)

Address: Ground Floor, St Marys Works, Norwich, NR3 1QA

Phone Number: +44 1603 765995

E-mail: sales@verticalsolar.co.uk

 

The type of personal information we collect

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We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details) .

• Information solely necessary to progress and complete orders placed on the verticalsolar.co.uk website .

 

How we get the personal information and why we have it

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Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Placing and order for goods.

• Modifying or cancelling an order for goods.

We use the information that you have given us in order to execute on orders and sales instructions received from you.

We will only share this information with third parties that supply equipment to us in the event it is necessary to support and execute warranty service on that equipment.

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@verticalsolar.co.uk 

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How we store your personal information 

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Your information is securely stored within the online store provision we procure from Wix. 

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We keep historical order and warranty information for 10 years. We will then dispose your information by deleting orders from the online store.

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Your data protection rights

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Under data protection law, you have rights including:

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Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us at sales@verticalsolar.co.uk or +441603 765995 if you wish to make a request.

 

How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at:

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Vertical solar 

Ground Floor

St Marys Works

Norwich

NR3 1QA

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You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address:            

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Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk